Refund policy

Return & Exchange Policy

Customer satisfaction is our priority. If you are not satisfied with your order, you have 48 hours from delivery to contact us regarding a return or exchange.

Conditions:

• The item must be in unused condition with all original packaging.

• We will provide instructions for the return and cover the cost of return shipping.

• You can choose either a replacement or a full refund via your preferred method.

Please note: For custom-made items, returns are only accepted in the case of damage caused during shipping or a rare manufacturing defect (never encountered in our practice). Each item is inspected four times by our Quality Control team and confirmed with detailed photos and videos before dispatch.